Geometra Movers is a FIDI-FAIM accredited mover!

You have heard from our customers about how good we are, but we want you to know that we subject ourselves to one of the most rigorous inspection routines, and it comes from the certification process provided by the organisation called FIDI (International Federation of International Movers).

The FIDI- FAIM accreditation is unique, it is the only quality standard for the international moving industry developed in conjunction with one of the world's leading management consultants. Every FAIM-certified company has to undergo an on-site compliance procedure by an independent management consultant from outside its own country. The on -site compliance procedure covers many aspects of our business including: financial security and stability, facilities, equipment and materials, staff knowledge, quality of management, documentation, insurance and risk management, legal compliance and customer feedback.

FIDI- FAIM certification has been awarded to just over 500 moving companies in over 100 countries around the world, forming a global network of quality-certified international moving companies. Recognition of the value of the process has led to a situation whereby the FAIM quality standard is now being demanded by many government and corporate buyers as a pre-requisite to tender. Whilst many international moving companies claim to have quality, only FAIM certification proves it and Geometra is proud to be your FIDI-FAIM accredited moving company in Singapore.

About FIDI

FIDI is the largest global alliance of independent quality international removal companies.

In 1950, FIDI was founded to represent the interests of companies specialising in international removals. Since its creation, FIDI has evolved from a European to a leading worldwide federation.

FIDI's mission is to provide a forum for the advancement of integrity, quality, and mutual co-operation to those companies focused on the intercontinental movement of household effects and to carry out programs and studies designed to help promote affiliates' competitiveness within the international moving and storage marketplace.

FIDI's vision is to position FIDI affiliates as the "mover of choice" for international relocation.

FIDI-FIAM Certification: What it entails

Accreditation for the prestigious FAIM international quality standard for removals is recognised as the premier quality mark worldwide for international removals.

Every firm with FIDI-FAIM accreditation has to go through a comprehensive biannual reassessment process. Client feedback is reviewed and procedures are checked to ensure they meet clients' needs and demands. These must be demonstrated to operate in a practical manner and within guidelines for necessary response times. In addition, the audit involves the following:

  • Financial audited accounts to assess the stability of the company
  • Insurance claims register for the past two years
  • Personnel register, training records and staff turnover levels for work undertaken
  • Asset register with copies of all permits and licences and servicing records to provide evidence that the company has sufficient capability
  • Personnel register, training records and staff turnover levels for work undertaken
  • Copy of the company quality manual approved by BSi
  • Copies of all documents used to ensure they meet strict criteria and suitability as specified by FIDI
  • Warehouse and Office facilities visited to ensure they are safe and secure to meet both Health & Safety criteria and industry standards
  • Review of all packing materials used and how environmental policy operates
  • Systems and computer programs checked for suitability

The FIDI Anti-Bribery and Anti-Corruption Charter

Firms that have FIDI memberships and FAIM accreditation provide customers with reassurance that they are in very safe hands.